Privacy Policy
1. Terms & Conditions of Sale
1.1 Terms and Conditions: These are the terms and conditions of our agreement which apply to all purchases of products by you from ScratchSleeves.co.uk and you should read them carefully. We may vary these terms from time to time and therefore you should check them before you make a new purchase.
2. Order
2.1 You can submit an order for products to ScratchSleeves.co.uk by completing the details required on the order summary page and clicking the send order button. All prices are reflected in Pounds Sterling and include VAT where applicable, providing delivery is to a location in the UK. Orders outside of the United Kingdom may be subject to an additional charge. Goods supplied are not for resale. We are under no obligation to accept your order, but would normally do so where the product is available, the order reflects current pricing and your payment is approved by your credit card/ debit card company/PayPal.
2.2 The display of any product on our website is in no way an offer by us to sell to you. It is your response that is the offer. Accordingly, we are not liable to sell you any product that might be quoted at a price lower than that meant by us.
3. Acceptance of Order
3.1 We will notify you of our acceptance of your offer to purchase by email shortly after we receive it and at that point a binding agreement between us will be in place on these terms and conditions*. If we do not accept your order for any reason or the price of the product has increased between the time of the order and our acceptance of it (or if a supplementary delivery charge applies), we will email you to advise you of the change and to make arrangements for any additional payment.*but subject to our right to withdraw such acceptance where your offer relates to goods that have been priced below that which we intended and/or where discounts have been applied or used in error.
4. Delivery
4.1 We make every effort to deliver all products within the United Kingdom within three working days of acceptance of your order. Where this is not possible, we will notify you and, unless we state otherwise, ensure that your products are delivered within 21 days from acceptance. This may not apply in respect of deliveries outside of the UK. All deliveries will be made to you at the address specified by you in the order.
4.2 Orders are generally despatched by Royal Mail (1st Class). Please note that while items sent by Royal Mail within the UK usually arrive within 1-2 days, Royal Mail stipulate that only items still not delivered after 15 working days can be officially classified as lost.
4.3 Non-EU customers are responsible for Import Duty/Tax in their respective countries. Unfortunately we cannot advise you what these costs will be – please consult your local customs office for more information.
